We design and deliver loyalty solutions for ecommerce and retail
Loyalty that grows deep.
Powered by data.
Guided by strategy.
Our services
End-to-end support for loyalty programs
Our process
How we work
We structure your loyalty program like a tree —
rooted in insights, built with precision, and designed to grow
1
Needs Analysis
Every growth story starts with the right seeds.
We begin by understanding your business goals and motivations, so your program is grounded in real needs from day one.
2
Strategy & Research
We analyze your current loyalty setup, data, and performance. Then, through CX & UX research, we identify real customer needs and experience gaps, forming strong roots for the program to grow from.
3
Core Systems & Planning
Together, we define KPIs, segmentation, use cases, and customer flows, shaping the foundation for your loyalty ecosystem.
This is the trunk that holds everything together.
4
Tech & Experience Layers
From there, we grow the branches — we implement and configure loyalty platforms, CDPs, and MarTech tools to bring your strategy to life across all touchpoints.
5
Results & Optimization
And finally, we help you bear fruit — with dashboards, testing, and iterative analytics, we drive continuous loyalty growth aligned to your business goals.
Cooperation models
Flexible, fit-for-purpose delivery
We adapt to your team’s maturity, timeline, and tech stack.
Choose the cooperation model that suits your needs
Loyalty consultations
Targeted sessions to unlock clarity, validate ideas, and guide key decisions.
Quick wins with MVPs
Lean program setups to test core mechanics and deliver early results.
Full-scale ecosystems
End-to-end loyalty solutions — from strategy to optimization.
Modular support
Focused support across key steps — strategy, audits or performance growth.
We’re tech-agnostic
We have knowledge and hands-on experience with various loyalty, MA, and customer data platforms.
We recommend and build what fits your stack and goals, and are open to working with the tools that best suit your needs.
