UI/UX Designer
• Part-time • Remote • Poland
Have you ever experienced a loyalty program so well-crafted that it made you genuinely excited to engage with a brand?
Maybe it was when your favorite retailer surprised you with early access to a sale, or when a restaurant remembered your anniversary and had your usual table ready. These moments don't happen by accident - they're the result of thoughtfully designed loyalty strategies that turn transactions into relationships.
That's the kind of impact we create at Loyalty Roots.
We are the team of experts who help companies build their loyalty programs. We believe that loyalty program is about understanding clients, their needs, challenges, desires and fears. We work with clients who are ready for strategies based on data, technology and innovation. We deliver end-to-end loyalty programs implementations with the main focus around strategy.
Right now, we're looking for a UI/UX Designer (part-time) who shares our passion for creating meaningful customer experiences and will help us tackle these exciting challenges together.
Details
B2B contract or contract of mandate
Project-based collaboration (we work with you on projects that align with your interests and expertise)
Flexible engagement - scale up or down based on project needs and your availability
What you’ll do as a UI/UX Designer
Design web pages and app modules for loyalty programs we develop for our clients (middle and large B2C brands in Poland and Europe)
Create designs that resonate with loyalty program values and requirements, adapting to customers needs, while staying consistent with brand values and tone of voice
Develop user flows, analyze customer journeys and design solutions that tackle loyalty across different touchpoints
Collaborate with Loyalty Strategists, CX/UX Researchers & Analysts to co-create loyalty programs that truly matter and work for customers. We believe each person brings unique skills and knowledge, so you'll actively shape loyalty projects for leading brands
Work closely with developers to ensure designs are implemented effectively and consistently
Collaborate with client teams (presenting designs, discussing requirements and limitations and iterating on projects)
Stay updated on loyalty program trends and design innovations to bring fresh ideas to projects
What we expect from a UI/UX Designer
UI/UX portfolio with proven experience designing engaging and intuitive interfaces (preferably in B2C context, ecommerce)
Strong knowledge of UI principles, responsive design, typography, color theory and component-based design systems
Familiarity with UX principles, usability heuristics, gestalt principles and accessibility standards. While this role focuses on UI, it's important that the loyalty programs we design are not only visually appealing, but also intuitive, user-friendly and conversion-optimized
Proficiency in Figma
Familiarity with collaborative tools like Miro, FigJam or similar platforms. Needed for collaboration with strategists, researchers, and clients
Professional knowledge of Polish and English languages
Openness to AI and innovative tools that can make work more effective and thoughtful
Independence - we're always open to group discussions, brainstorms, and workshops, however we expect autonomy and accountability in professional areas, so everyone can work freely in their areas of responsibility and bring something unique to projects
Extra points
Experience designing loyalty program solutions or gamification elements
Strong knowledge of UX with proven experience creating and mapping customer journeys, conducting UX research and (co-)creating customer archetypes or personas
Experience with A/B testing and conversion optimization
Understanding of loyalty program mechanics and customer psychology
Being available during the work week within the working hours 9am-5pm CEST
What we offer
Opportunity to co-create loyalty programs for leading brands in Poland and Europe
100-150 PLN per hour based on your experience and engagement (for B2B contract)
B2B contract - work from anywhere in the world. We don't care if you work from home or are on a workation - whatever keeps your mind fulfilled and makes you happy and productive
Loyalty Roots is in a phase of growth. It has challenges, like you haven’t heard about us yet and we need to earn your trust. However, you’ll be able to grow and build something great together with us. No corporate structure, but also a healthy environment within your availability.
Way to apply
Fill out the application
If your application matches our needs, we'll contact you within 14 business days. If you don’t hear from us after this time, it means that for now we’re not a good fit for each other, but we’ll keep you in our database in case more suitable role comes up
Get on a call with our team to discuss your expectations, experience, and exchange questions with team members
If it's a match, receive an offer from Loyalty Roots and, if you're interested, sign a contract and get hands-on with exciting loyalty projects!
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, religion, sexual orientation, or background. We believe diverse perspectives make our projects more effective and our team stronger.
By submitting this application, you declare that you have read and understood the Privacy Policy for Candidates of Loyalty Roots Sp. z o.o., based in Krakow, 30-526, Czyżówka 12/2.11, (https://www.loyaltyroots.com/policy) and consent to the processing of your personal data contained in your application for the purposes of the recruitment process, including being considered for future recruitment processes for up to 24 months.
